Privacy Policy

Effective Date: 2024/08/15

Introduction

Welcome to Hout Bay Vineyards (“we,” “us,” “our”). We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, houtbayvineyards.co.za, or engage with us in other ways.

1. Information We Collect

We may collect the following types of information:

• Personal Information: When you interact with us, we may collect personal information such as your name, email address, phone number, and any other information you voluntarily provide to us.
• Usage Data: We automatically collect information about how you use our website, including your IP address, browser type, device information, pages visited, and the date and time of your visit.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand your preferences and improve our services.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To Provide Services: We use your personal information to respond to your inquiries, process your orders, and provide the services you request.
• To Improve Our Website: We analyze usage data to enhance our website’s functionality and user experience.
• Marketing and Communication: With your consent, we may send you promotional materials, newsletters, or other communications related to our products and services.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and delivering services to you.
• Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests from public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure.

5. Your Rights

You have the right to:

• Access and Update Information: You can request access to the personal information we hold about you and request corrections or updates.
• Withdraw Consent: You may withdraw your consent to receive marketing communications from us at any time.
• Data Deletion: You can request the deletion of your personal information, subject to legal requirements.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.